How do I place an order?
To place an online order, go to our Products page and fill your basket with our range of products. Complete the checkout process to fulfil your order placement. Once you have placed your order, one of our team will be in-touch shortly with your order details and total amount. Payment may be made over the phone or in-store. We accept most major card providers and cash. Read more about payment below.
Items that cannot be delivered
We are unable to deliver any fresh fruit or vegetables and chilled items due to any delays in delivery as items may be spoilt. We offer orders for these items for collection only.
Collection
We accept fresh food orders for orders that have been scheduled for next day collection. If you have placed an online order for collection, please go straight to our in-store checkout with your order number. One of our team will bring your order to the checkout till for you.
Payment
We accept payment via phone or in-store. We accept both cash and all major card providers. For online orders which are to be delivered or collected, we currently accept payment via phone. Should you have any questions regarding payment, please get in touch and one of our team will be more than happy to help.
Delivery
We offer nationwide delivery for all orders. Delivery charge will be calculated once your order has been submitted and prepared. We currently do not deliver any fresh produce as standard. Delivery times are usually Monday – Friday between 7:00am – 6:00pm. Depending on your request, we can offer delivery within 1-5 working days from the date of payment.
Return & Refund
We offer a 14 days return policy for online orders starting from the day you received your order. Should you want to return your order, you must inform us within 14 days of receiving your order. Items must be in their original, unopened condition and you are responsible for any delivery charges. Your order must be returned to us within 14 days starting from the date which you notified us. We will issue you a refund within 14 days of receiving the order.